At Kaarmika, we value our customers and take great care in delivering quality products. Please read our Return & Refund Policy carefully to understand how returns and refunds are handled.
We accept returns only under the following conditions:
The product is damaged, defective, or incorrect at the time of delivery.
The return request is raised within 7 days of receiving the product.
The item is unused and in its original condition with all tags and packaging intact.
❌ We do not accept returns for:
Change of mind or personal preference
Products damaged due to misuse or improper handling
Customized or made-to-order products (unless damaged or defective)
To initiate a return, please contact us at:
📧 Email: shop.kaarmika@gmail.com
📞 Phone/WhatsApp: +91 9925999485
Include:
Order ID
Clear images or video of the issue
Brief description of the problem
Our team will review your request and respond within 2–3 business days.
If approved, we will arrange a reverse pickup where available.
If reverse pickup is not serviceable in your area, you may be asked to ship the product to our address (shipping cost will be reimbursed if the return is approved).
Once the returned product is received and inspected:
Refunds will be processed within 5–7 business days
The amount will be credited to the original mode of payment
Shipping charges (if any) are non-refundable, unless the return is due to our error
Replacements are offered only for damaged, defective, or incorrect items
If the product is out of stock, a refund will be issued instead
Orders can be cancelled within 12 hours of placing the order or before dispatch
Once dispatched, cancellation is not possible
For any questions regarding returns or refunds, feel free to reach out: